Can I book online?
There is no need to book online. You are welcome to turn up on the day. We’re sorry, but we are unable to offer online tickets at this time.
Do I need a ticket for every journey?
Yes, you will need a ticket for every train hourney. Your admission includes one single trip on the Riverside Railway (travel from one station to the next) and Admission to the Museum. We offer an Enhanced Ticket ( £10 for adults and £5 for children), which includes admission and unlimited rides on Riverside and Mid-land railways.
Can I bring my dog?
Yes, well-behaved dogs are welcome onsite. Dogs must remain on leads and we have special dog tickets available to buy so they can enjoy the trains too.
Can I buy first class?
First class tickets are available to purchase – giving you a cushion to ride in luxury.
Where should I park?
Parking at Barton House is very limited, so we recommend using public parking in Wroxham village centre and hopping on one of our free shuttle boats to reach us — it’s a scenic and enjoyable way to start your visit! If you require accessible parking, spaces are available on-site. Just use postcode NR12 8TL for directions.
Do you have baby change?
We have baby change facilities and an accessible toilet available on site.
Can I bring a picnic?
Yes, you are welcome to bring a picnic. We also have Dickerson’s Diner which sells drinks and cake.
Do you take card payments?
Yes we are able to take card payments.
Am I guaranteed a ride on a steam train?
Our railway is entirely run by volunteers, and our trains are lovingly maintained by them. Sadly, sometimes a steam train will be unable to run due to unforeseen circumstances but we always have our electric trains available.
Are you an accessible site?
If you arrive by road, you can park in our small car park with step free access to the main station on a gravel path. We also have an accessible toilet. Sadly, our trains are not accessible at this time.